How to Check Etisalat Balance — A Step-by-Step Guide 2025

Are you a user of the Etisalat telecommunications company and worried about your remaining balance? Don’t worry; We’ve got you covered. You can Check Etisalat Balance to avoid unexpected fees, manage mobile expenses, and ensure service without any interruption. Etisalat is one of the oldest and largest telecommunication companies founded in 1976. The company offers multiple services, such as mobile connections (prepaid and postpaid), internet packages, landline services, digital TV, and enterprise solutions. Etisalat is known for its strong network coverage and excellent customer support.

In this article, we will explore a detailed guide on how to check Etisalat balance, solve common issues, and provide tips to manage Etisalat smartly so you’re never caught off guard.

What is Etisalat?

Etisalat is one of the largest telecom operators founded in 1976 in the United Arab Emirates. The headquarters of Etisalat is located in Abu Dhabi. It offers a wide range of services, including mobile networks (prepaid and postpaid), home internet, landline, TV packages, and business solutions. The company is famous for its excellence in network coverage and customer services. Its network has successfully expanded across the Middle East, Asia, and some countries of Africa, serving millions of people.

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Methods to Check Etisalat Balance

The checking of Etisalat’s balance is a piece of cake! There are multiple methods available to check your balance by following simple and quick steps; some of these methods are given below:

Using USSD Code

  1. Open the dialer on your mobile device.
  2. Dial *121# using the keypad.
  3. Press the call button and wait for the command to process.
  4. Your prepaid balance will appear on your screen as a pop-up message in seconds.
  5. You can check your Etisalat balance for free without the internet using this USSD code method.

Through Etisalat Mobile App

  1. Download the “My Etisalat UAE” app from the Google Play Store or Apple App Store.
  2. Open the app and log in with your Etisalat mobile phone number; you will receive an OTP (One-Time Password) to verify yourself.
  3. Your balance will appear on the home screen; you can check your balance instantly by using this method.
  4. You can also perform multiple actions through your Etisalat app, such as viewing usage history, recharging your account, or managing your plan directly from the app.

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Using SMS Method

  1. Open the messaging app on your Etisalat mobile phone.
  2. Type the word “BAL” in a new message.
  3. Send this message to 121.
  4. Wait a few seconds, and you’ll receive an SMS showing your current balance and validity.

Via Online Portal

  1. Open any browser on your mobile or laptop.
  2. Search for the check Etisalat balance.
  3. Visit the official website of the telecom operator.
  4. Look for the login option.
  5. Log in to your account using your phone number.
  6. After logging in, your balance will be shown on the main page with plan details, if any are active.

Through Etisalat Customer Care

  1. Dial (101) from your Etisalat number.
  2. Follow the automated voice instructions to choose your preferred language.
  3. Select the option for balance inquiry or speak directly with a customer care representative.
  4. They will provide you with your current balance, remaining data, and other account details.
  5. This method is best for directly interacting with a representative of the company to get help with your issues.

Using Etisalat WhatsApp Support

  1. Open the contacts app on your mobile device and save this phone number (+971 800 101).
  2. Open WhatsApp and start a chat with the saved phone number.
  3. Type the “Hi” message and hit the send button.
  4. You will receive a menu with different options in the reply.
  5. Select the balance check option.
  6. Your balance will be shown in the next message.

How to Check International & Roaming Balance

Etisalat Website

  1. Open the browser and search for the roaming balance check.
  2. Visit the official website and log in with your details.
  3. Look for the option named usage summary.
  4. Your roaming or international balance will be shown on your screen.
How to Check International Balance

Through My Etisalat UAE App

  1. Download the Etisalat UAE app from the App Store.
  2. Log in with your phone number and click on the menu.
  3. Look for the usage or roaming section.
  4. Click on the option, and the roaming balance will be shown on your screen.

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Prepaid vs. Postpaid Balance Check

USSD Code

Dial *121# or *101# to check balance

Dial *142# or use Etisalat App for details

Mobile App

Shows available credit, data, SMS, and validity

Shows usage summary, bill amount, and due date

SMS Method

Send “BAL” to 1210

Send “BILL” to 1997 for bill inquiry

Balance Details

Talk time, SMS, data, and plan expiry

Monthly bill, data used, and voice/SMS usage

Customer Care Assistance

Call 101 or visit nearest outlet

Call 101 or use live chat for account queries

Online Portal & App Access

Full access to recharge and track usage

Access bills, pay online, and check history

Main Purpose

Manage balance and top-ups

Track spending and billing cycle

Benefits of Regularly Checking Your Etisalat Balance

  1. Avoid Unexpected Service Interruptions: Checking your Etisalat balance helps you to recharge the balance on time to avoid interruptions.
  2. Manage Budget Smartly: You can control your spending by regularly checking your Etisalat balance.
  3. Detect Unusual Charges: Checking Etisalat’s balance helps you identify unusual charges and penalties; you can resolve unauthorized charges by contacting Etisalat representatives through the helpline.

Read also: FAB Balance Check

Tips to Manage Etisalat Balance

Set Balance Alerts: Set balance alerts to avoid penalties and get real-time updates on your balance consumption and data usage.

Use the Etisalat App Regularly: Keep an eye on your calls, data, and SMS consumption through the official Etisalat app. You can change your monthly plan according to your usage to save money..

Use Wi-Fi: Try to save your internet data by using wi-fi at your home and public places to reduce the consumption.

Video guide showing steps to check Etisalat balance

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How to Fix Common Etisalat Issues

FAQs-Frequently Asked Question


There are multiple ways available to check your Etisalat balance, such as using the USSD code and mobile app.

Yes, you can check the balance of your Etisalat account without the internet using the USSD code (*121#).

You can use Etisalat roaming or international balance through the app.

Yes, the Etisalat app is available for all phones; you can download the app from the App Store and Play Store for free.

Conclusion

Etisalat is the largest telecom company in the United Arab Emirates, famous for its landline, internet, and TV services. You can download the official app to check your Etisalat balance online, or you can use USSD codes if you don’t have access to the internet. With Etisalat, staying connected is as easy as pie.

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